CUSTOM ROLLER DERBY UNIFORMS
Here she receives the email that shows exactly how her jersey will look for the first time:
And then gets her jersey:
ONCE I HAVE DESIGNED MY JERSEY, HOW DOES MY TEAM ORDER? Individually, unless you want to do it differently. Each skater can go to the special web page we will create for your team uniform, and order their jersey, as well as any accessories they want, like shorts or armbands. This saves you having to gather up everyone's sizes and money and sending in one big order; it also saves you having to distribute jerseys once they arrive, or deal with problems like things needing to be returned. We can work with each skater on your team individually.
HOW LONG DOES IT TAKE FOR MY FIRST JERSEY TO ARRIVE? AThat depends on the time of year: January, February, and March get booked up quickly, so if you need uniforms in those months, let us know as early as possible. Otherwise, allow up to four weeks from order to shipping, but it's normally quicker. Before we ship, we will email you to get any logos you want to add, and then email you again to send you a sample designs to review and approve. Once you approve a design, we can dye your fabric. If you are in a big rush, add a note to your order or send a message, and we will see what we can do.
HOW LONG DOES IT TAKE FOR MY TEAM'S JERSEYS TO ARRIVE? Again, if you are all ordering at about the same time, allow four weeks from order to shipping, and let us know if you are in a rush, or have a bout deadline and we will try to help. One off mid-season orders are even faster. Normally, once you have approved your first sample, we can turn orders around very quickly, but high demand can sometimes cause delays. Again, January, February, and March are our busiest times. If you need uniforms then, the earlier you can let us know, the better.
DO YOU ADD NUMBERS AND NAMES? IS THAT INCLUDED IN THE PRICE? Yes, we add names and numbers as part of the $50. Skaters just enter their information when they order.
ARE THE NUMBERS WFTDA-COMPLIANT? Yes. As of December 2015, WFTDA-sanctioned bouts require numbers that are at least 6 inches high. Our numbers are more than 6 inches high. WFTDA also has regulations about letters used with numbers, and numbers on sleeves and armbands; we meet those too.
WHAT SIZES DO YOU MAKE? All our products are available from 3XS to 6XL, and jerseys come in 3 lengths: Petite, Regular, and Long. All sizes are the same price: $50. You can see our size guide here.
CAN WE GET SAMPLE SIZES TO TRY ON AND RETURN? Yes, you can order these straight from the uniform builder. (We don't supply size samples unless you have ordered a design sample, as the design sample is usually the thing that takes the longest.) There is a $30 deposit for each size sample, which we refund in full when they are returned within 30 days. They are high neck, full back, regular length tanks, marked to show where the low neck, skaterback, and short length options as well. Straight cut size samples are also available. Size samplers also help you get the right size even If you are ordering a skater tee, extra long, or skate dress. They look cute, too:
CAN I ADD MY TEAM, LEAGUE, OR SPONSOR'S LOGO TO MY JERSEY? Yes, you can do this from the uniform builder. Up to two logos can be added to the front of the shirt, one in the center, and one on the left breast. Or, if you prefer, we can simply print the name of your team and / or league.
WHAT ARE THE JERSEYS MADE OF? All our uniforms are made of Nanoweave™, which is our own custom blend of polyester and Spandex (also known as "Lycra" or "Elastane," depending on where you are from). We developed Nanoweave especially for roller derby: it uses much smaller fibers than other stretch fabrics, and so has a much finer weave, which means velcro hooks cannot attach to it. This prevents Nanoweave from sticking to the velcro on elbow pads, wrist guards, and knee pads, and eliminates almost all the piling that is common on other roller derby uniforms. Nanoweave also looks and feels great, is antimicrobial to reduce stank, and features wicking to help you stay dry. Nanoweave is only available from Frogmouth.
WHAT ABOUT SKATERS WHO JOIN OUR ROSTER MID-SEASON? Any skater can order any uniform item at anytime. There are no deadlines. Order more jerseys or accessories whenever you want.
WHAT STYLE OF JERSEY IS IT? We make jerseys in two cuts: curve cut, often preferred by cis women, and straight cut, often preferred by cis men. There are five styles of curve cut jersey to chose from: high neck full back tank, high neck Skaterback™ tank (which is a racerback, redesigned for roller derby), low neck full back tank, low neck Skaterback tank, and skater tee. There are two styles of straight cut: with short sleeves, and sleeveless. You can pick one style and make your whole team wear it, or make some or all of these styles available for your skaters to choose from, depending on their preference.
ARE THESE "SUBLIMATED" UNIFORMS? HOW DO YOU MAKE THEM? Almost everything we make is dyed using a process called "dye-sublimation," sometimes known as "sublimation," which means we print your jersey design onto heat resistant transfer paper using a special large format inkjet printer and dyes designed for textiles, then use an industrial heat press to transfer the dye into white fabric. The ink diffuses into the polyester threads in the fabric, where it stays permanently. This gives a deep, vibrant color that won't wash out, peel off, or scratch up. The only colors on our uniforms that aren't dyed using dye sublimation are white and any large solid black areas, such as the legs on our black pants, which are dyed by our fabric manufacturer. Once we have dyed the fabric, we cut and sew it to make your uniform. Our fabric is made especially for us, to our specifications. We do everything else ourselves, from design to manufacture, in Austin, Texas. (And if you want to know something really geeky that could win you a tie-breaker on trivia night, dye-sublimation isn't actually sublimation at all, because the dye passes from solid to liquid to gas when it enters the fabric. It should really be called "dye-diffusion." See, we told you it was geeky. We geek out about dye and fabric so you get you a better uniform.)
CAN YOU ADD A WFTDA PATCH TO THE FRONT OF THE JERSEY? Yes, there are several ways to add a WFTDA patch to the jersey. If you want to add it yourself, we recommend sewing rather than ironing, as the heat from an iron may affect the dyes in the fabric. If you want, we can add faint guidelines to your uniform so every skater sews their patch in the same place. Just add a note to your order, or email us to let us know you would like guidelines, and we'll be in touch. Alternatively, we can add your WFTDA patches for you, for an additional $5 per garment. This may be more convenient, and all your patches will be sewn on professionally. You must be a WFTDA-member to have patches added, and you must supply the patches to us. This is an especially good option for international leagues: you can order your patches directly from WFTDA, use our address as the shipping address, and eliminate international shipping costs, and eliminate taxes and import duties for the patches, as they will enter your country affixed to your jerseys. We cannot dye a WFTDA patch onto your jersey as a WFTDA doesn't allow that yet.
WHAT IF I DON'T LIKE MY SAMPLE JERSEY? We'll make it right, and, if we can't, we'll give you a full refund. That goes for all our products. If you don't love a Frogmouth product, for any reason, at any time, just let us know and we'll fix it or get you your money back. No catches, no bullshit.
DO YOU MAKE MEN'S ROLLER DERBY UNIFORMS? Yes, we recommend straight cut jerseys for cis men, and you can order them via the uniform builder. The image you use for your color choices, will be of a low neck racerback tank, but just select from the straight cut jersey options when you order.
THIS ALL SOUNDS TOO GOOD TO BE TRUE. WHAT'S THE CATCH? There really isn't one. We specialize in roller derby, buy our fabric in bulk, and do our designing, dyeing, cutting, and sewing ourselves in Austin, Texas. That means we can make your product to order very quickly, without waiting for intermediaries, and without distractions from other sports or businesses.
ARE YOU SKATER OWNED AND OPERATED? Yes. Frogmouth's founder, CEO, and principal shareholder is Laura Rigby, who skates as Elle. B. Bach. She skated for Texas Roller Derby's Holy Rollers and its travel team The All Scar Army for six years, and now she skates for Texas Rollergirls' Honky Tonk Heartbreakers. That's her with the eye black in the photo up there. She designs everything, and cuts and sews many things. Our Department of Customer Happiness is led by Jackie Daniels, who skates for Texas Rollergirls' Texecutioners and USA Roller Derby. And that's just two of the skaters on our team. There are many others. Frogmouth is not just skater owned; because we manufacture in house, our products are skater-made too.
I NEED TO CREATE SOMETHING COMPLICATED Need to recreate an existing uniform, or have an especially complex design in mind? No problem. Send us an email, or say hi via our online chat, or just place an order via the uniform builder and we'll figure it out with you.
WHERE CAN I SEE UNIFORMS YOU HAVE MADE FOR OTHER TEAMS? See the Instagram hashtag #frogmouthclothing, or just click here.
I HAVE A QUESTION THAT'S NOT ANSWERED HERE. Please say hi via our online chat in the bottom right of the screen, or email us via our contact form. We'd love to hear from you, and will reply quickly.